Pelvana — Terms of Service
Pelvana is a fitness and wellness app, not medical advice, and not a medical device. It guides pelvic-floor (Kegel) exercise. It does not diagnose, treat, cure or prevent any condition. If you have a health concern — including pain during exercise, pregnancy or a recent surgery — please talk to a qualified professional before using it.
1. Agreeing to these terms
By installing or using Pelvana you agree to these terms. If you do not agree, do not use the app. Pelvana is published by BrotherAI ("we", "us"). These terms are in addition to the terms of the app store you installed from.
2. Who may use Pelvana
You must be at least 18 years old, or the age of majority where you live. Pelvana is intended for adults and is not directed to children.
3. What Pelvana does and does not do
Pelvana gives you timed, guided exercise routines paced by vibration and optional sound, keeps a private diary and streak, and adjusts difficulty from your own history.
It is exercise guidance, nothing more. In particular:
- It does not diagnose or treat any medical condition and is not a substitute for a doctor, physiotherapist or any other professional.
- It makes no promise about results. Whether exercise helps you, and how much, depends on factors the app knows nothing about.
- Its timers and cues are for pacing. They are not clinical measurements.
- Self-check numbers and charts are your own record, for comparing yourself with yourself. They are not measurements of muscle strength.
4. Pelvana Pro (subscription)
The core app is free, including the whole first stage of the 12-week program. Pelvana Pro is an optional auto-renewing subscription that unlocks the rest of the program and the maintenance that follows, the full routine library, unlimited custom routines and the disguised app icon.
- Price and period: US$4.99 per month or US$29.99 per year, or the equivalent in your local currency as shown by your app store at the moment of purchase. Local taxes may apply. The yearly plan may start with a 7-day free trial for new subscribers; the app says so only when your store confirms you are eligible.
- Billing: your app store — Google Play or the Apple App Store — charges your store account. We never receive or handle your payment details.
- Auto-renewal: the subscription renews automatically at the end of each period unless you cancel at least 24 hours before the period ends. Your store charges the renewal within the 24 hours before the new period starts.
- Cancelling: manage or cancel in your store account settings — Google Play → Subscriptions, or App Store → Apple Account → Subscriptions. Cancelling stops future renewals; you keep Pro until the end of the period you already paid for. The app itself cannot cancel a subscription for you, because it is your store that holds it.
- Refunds: refunds are handled by the store under its own policy, not by us. We cannot issue a refund for a purchase we never received.
- Restoring: "Restore purchases" asks your store to replay a subscription you already own — for example after reinstalling or changing device. It only works on the same store account that bought it.
- Free trials or promotions, if we ever offer one, convert to a paid period unless cancelled before the trial ends. Any offer will state its terms at the point of purchase.
5. Price changes
If we change the price of Pro, your store will notify you and ask for your consent before any renewal at the new price, as its rules require.
6. Your data and your content
Your sessions, diary notes and settings are stored on your device only. We have no access to them and keep no copy — see the Privacy Policy.
The practical consequence is important: we cannot recover your data. If you uninstall the app, clear its data, or lose the device, whatever was not covered by your own device backup is gone. Nothing about your diary is stored anywhere we can reach.
Your diary notes are yours. We claim no rights over them.
7. Acceptable use
Do not attempt to reverse engineer, decompile or tamper with the app beyond what your local law expressly permits, and do not attempt to obtain Pro features without paying for them. The app and its content — text, artwork, routines — are ours and are licensed to you for personal, non-commercial use, not sold.
8. Availability and changes
We may change, add or remove features in future versions, and we may stop publishing Pelvana. If we discontinue it, we will not take a further subscription payment; the version installed on your device keeps working as long as your operating system supports it, because it needs no server.
9. Disclaimer of warranties
Pelvana is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the app will be uninterrupted, error-free, or that its cues and timers will suit your circumstances. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
10. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, nor for lost data, arising from your use of Pelvana. Our total liability for any claim relating to the app is limited to the amount you paid us for it in the 12 months before the claim — which, since your store is the seller, is generally nothing.
Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.
11. Changes to these terms
We may update these terms. Material changes will be reflected on this page with a new "Last updated" date before the version they apply to ships. Continuing to use the app after that means you accept the updated terms.
12. Governing law
These terms are governed by the laws of Vietnam, without regard to conflict-of-law rules. This does not remove any protection you have under the mandatory consumer law of the country you live in.